Frequently Asked Questions - Restaurants

  • QRewards helps hospitality businesses to boost their online visibility by enhancing Google reviews and by engaging with customers through personalized WhatsApp-marketing.

  • Creating basic QR codes for reviews lacks the interactive, reward-driven approach of QRewards. With QRewards, customers are incentivized to leave reviews and automatically added to your marketing list, enabling tailored offers and promotions to boost engagement and grow your business.

  • Absolutely! QRewards is designed for simplicity. We provide you with everything you need. Just place the provided table tent on your tables, and you're ready to start collecting reviews and engaging with your customers.

  • QRewards is designed with user-friendliness in mind. Your staff only has to redeem the gift on the customer’s phone. Minimal training is required, and our support team is available to assist with any questions or concerns.

  • QRewards offers a more natural way to gather reviews by incentivizing customers to participate. Instead of asking for reviews, customers are motivated by the rewards, making the process more enjoyable and resulting in authentic, voluntary feedback.

  • To maintain fairness and prevent abuse, QRewards limits customers to one gift per review. This ensures a balanced and ethical system, promoting genuine and valuable reviews.

  • Yes, you have the flexibility to define the rewards you offer to your customers in exchange for leaving a review. You can choose rewards that align with your business and what you believe will incentivize your customers.

  • The number of Google reviews you can generate with QRewards depends on factors like seasonality, location, and customer visit frequency. However, our incentive-based approach typically leads to a notable increase in reviews compared to standard methods.

  • We strongly discourage buying Google reviews. Purchasing reviews is against Google's policies and can result in severe consequences, including the removal of your business listing. It also damages your credibility and trustworthiness with customers. QRewards offers an ethical and effective way to boost your reviews organically.

Frequently Asked Questions - Customers

  • QRewards lets you easily leave a review for your dining experience and instantly receive a reward, making your feedback both quick and rewarding!

  • QRewards collects, processes, and stores your personal data to provide and improve our services. We take privacy seriously and comply with relevant data protection laws, including the UAE Personal Data Protection Law (PDPL). For more information, please refer to our Privacy Policy.

  • QRewards may share your data with trusted third-party service providers who help us operate our platform, manage marketing efforts, and enhance your experience. All third parties are contractually obligated to protect your data and use it only as outlined in our Privacy Policy.

  • You can exercise your privacy rights, such as accessing, updating, or deleting your data, by visiting our data request page at https://www.qrewards.ae/data-request. We will respond to your request in accordance with applicable data protection laws.

  • Yes, you can opt out of marketing communications at any time by clicking the unsubscribe link in our promotional WhatsApp messages. Please see our Privacy Policy for more details on managing your marketing preferences.

  • QRewards implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse. Our commitment to data security is outlined in our Privacy Policy, which you can review on our website.