QRewards User Consent Form

This Consent Form outlines how AEnterprise L.L.C-FZ, doing business as Qrewards,  ('we,' 'our,' or 'us') collects, uses, stores, and protects your personal data. By accessing or using our services, you acknowledge and agree to the terms outlined in this consent form.

1. Consent to Data Collection and Use:

By signing this form, you consent to the collection, processing, and storage of your personal data, including but not limited to your name, contact information, transaction history, and any other data necessary for providing QRewards services. Your data may be used for the following purposes:

1.1 Service Provision
Your data will be used to provide, maintain, and improve QRewards services, including but not limited to customer support, data analysis, and service enhancements.

1.2 Marketing and Advertising
Your data may be used to send you promotional communications, offers, and marketing materials via WhatsApp, email, SMS, or other communication channels if you have opted in. This includes personalized content, advertisements, and promotions tailored to your preferences.

1.3 Behavioral Analysis and Insights
Your data will be analyzed to understand user behavior, preferences, and feedback to enhance the user experience, optimize service delivery, and develop new features.

1.4 Third-Party Involvement
Your data may be shared with third-party service providers, partners, or affiliates involved in the provision of our services, marketing efforts, or data analytics. These parties are contractually obligated to protect your data and use it only for the purposes outlined in this consent.

1.5 Compliance and Legal Obligations
Your data may be used to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

1.6 Advertising Networks and Data Sharing
Your data may be shared with advertising networks to display relevant ads and measure the effectiveness of our marketing campaigns.

1.7 Research and Development
Your data may be utilized for conducting research, statistical analysis, and surveys to improve and innovate QRewards products and services.

1.8 Data Retention and Security
Your personal data will be securely stored and retained for as long as necessary to fulfill the purposes outlined in this consent form or as required by law. Measures will be implemented to safeguard your data against unauthorized access, disclosure, or misuse.

2. Purpose of Data Processing:

The data collected from you will be used for the following purposes:
- Providing and improving QRewards services.
- Processing transactions and managing your account.
- Sending notifications related to service updates, promotions, and offers.
- Conducting market research and analysis to enhance user experience.
- Ensuring compliance with legal obligations and regulatory requirements.

 2.1 Service Provision and Improvement
Your data will be used to provide, maintain, and enhance QRewards services, ensuring that our platform meets your needs and expectations.

2.2 Transaction Processing and Account Management
Your personal information will be utilized to process transactions, manage your account, and facilitate any requests or queries you may have related to our services.

2.3 Communication and Notifications
QRewards may use your contact information to send you notifications regarding service updates, changes to our terms, promotional offers, and other marketing communications, in accordance with your communication preferences.

2.4 Market Research and Analysis
We may analyze user data, including your feedback and interactions, to conduct market research and enhance the overall user experience on our platform. This helps us understand user preferences, optimize our services, and develop new features.

2.5 Legal and Regulatory Compliance
Your data may be processed to ensure compliance with legal obligations, enforce our terms and policies, protect QRewards against fraudulent activities, and meet regulatory requirements.

3. Sharing of Data with Third Parties:

QRewards will not sell, rent, or lease your personal data to third parties without your explicit consent, except where necessary to provide our services or as required by law. We may share your data with trusted partners, vendors, and service providers who assist us in operating our platform, conducting business, or servicing you, provided they agree to keep this information confidential. 

3.1 Confidentiality and Data Protection
QRewards will not sell, rent, or lease your personal data to third parties without your explicit consent, except where necessary to provide our services or as required by law.

3.2 Sharing with Trusted Partners
We may share your data with trusted partners, vendors, and service providers who assist us in operating our platform, conducting business, or providing services to you. These third parties are contractually obligated to keep your data confidential and use it solely for the purposes outlined in this consent.

3.3 Legal and Compliance Disclosures
QRewards may disclose your personal data to comply with legal processes, such as court orders, governmental requests, or applicable laws and regulations. We will take reasonable steps to notify you of such disclosures, unless prohibited by law.

3.4 Data Security Measures with Third Parties
All third-party service providers are required to implement appropriate security measures to protect your personal data and maintain its confidentiality. QRewards conducts regular assessments to ensure compliance with our data protection standards.

3.5 Data Sharing for Business Operations
In certain circumstances, your data may be shared with entities involved in mergers, acquisitions, or restructuring processes involving QRewards, where data transfer is necessary for the continuation of services.

3.6 International Transfers
Where your data is transferred outside the jurisdiction of the UAE, QRewards ensures that adequate safeguards are in place, such as standard contractual clauses, to protect your personal data in accordance with applicable data protection laws.

3.7 Changes to Data Sharing Practices
QRewards reserves the right to update its data usage and sharing practices in compliance with evolving legal standards. You will be notified of significant changes via updates to this policy, and your continued use of our services constitutes acceptance of such changes.

4. Data Security:

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measure is entirely foolproof; therefore, you acknowledge and accept that QRewards cannot guarantee absolute security of your data.

5. Consent to Use Cookies and Similar Technologies:

Our website and services use cookies and similar technologies to collect information about your browsing activities. This data helps us enhance your user experience, understand usage patterns, and deliver targeted advertisements. You consent to our use of cookies and agree to our Cookies Policy.

6. Consent to Marketing Communications:

By providing your consent, you agree to receive marketing communications from QRewards regarding new features, promotions, and offers. You can opt out of these communications at any time by following the unsubscribe link in our promotional Whatsapp messages or contacting us via http://www.qrewards.ae/data-request.

7. User Rights:

You have the right to:
- Access your personal data held by QRewards.
- Request corrections to your personal data.
- Withdraw consent to data processing at any time without affecting the legality of the processing carried out based on consent before its withdrawal.
- Request the deletion of your data where applicable under law.

8. Data Retention:

8.1 Retention Duration
QRewards will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations, including those outside the UAE. The specific retention period will depend on the nature of the data, the purpose for which it was collected, and any legal or regulatory obligations that may require longer retention.

8.1.1 Service Provision
Personal data used to provide, maintain, and improve QRewards services will be retained for the duration of your active engagement with our platform and for a reasonable period thereafter to facilitate service reactivation or for analytical purposes, unless a longer retention period is required by law.

8.1.2 Legal and Regulatory Compliance
Data may be retained for longer periods if necessary to comply with applicable laws, regulations, court orders, or government requests, or to resolve disputes, enforce our agreements, or protect our legal rights.

8.1.3 Marketing and Advertising
If you have consented to receive marketing communications, your contact information and related preferences will be retained until you opt-out or request deletion, after which your data will be retained only for record-keeping purposes in accordance with applicable laws.

8.2 International Data Transfers
Where your data is processed, stored, or transferred outside the UAE, QRewards ensures that appropriate safeguards are in place to protect your personal data in compliance with applicable data protection laws. This may include standard contractual clauses or other approved mechanisms to ensure that your data remains protected.

8.3 Security and Deletion
QRewards employs robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. When your personal data is no longer required for the purposes stated or upon the expiration of the retention period, QRewards will securely delete, anonymize, or otherwise render your data inaccessible.

8.4 Your Rights
You have the right to request access to, correction of, or deletion of your personal data at any time, subject to applicable legal restrictions. Requests for data deletion will be honored in compliance with regulatory retention requirements, and any residual data that must be retained for legal reasons will be securely isolated and protected.

8.5 Exceptions
Certain data may be retained for longer periods if required by specific industry regulations, ongoing legal proceedings, or if retention is necessary to enforce our rights, prevent fraud, or ensure the safety and security of our platform and users.

8.6 Changes to Data Retention Practices
QRewards reserves the right to modify its data retention policy as necessary to comply with evolving legal and regulatory standards. Changes to this policy will be communicated to you via updates to our privacy policy, and your continued use of our services will constitute acceptance of these changes.

9. Consent to Automated Decision-Making:

QRewards may use automated decision-making tools, including profiling, to improve services, provide personalized recommendations, and assess user behavior. By signing this form, you consent to the use of such technologies.

10. Governing Law and Jurisdiction:

This consent form is governed by the laws of Dubai, UAE. Any disputes arising from or related to this consent shall be resolved under the jurisdiction of the Dubai courts.

11. Changes to This Consent Form:

QRewards reserves the right to update or modify this consent form at any time. You will be notified of any significant changes, and your continued use of our services will constitute acceptance of the updated terms.

12. Contact Information:

If you have any questions or concerns about this consent form or our privacy practices, please  submit your request under: https://www.qrewards.ae/data-request

Phone: +971 50 136 4691
Address: Meydan Free Zone, Meydan Hotel, Meydan Grandstand, 6th Floor, Meydan Rd, Nad Al Sheba 1, Dubai, UAE.

For a comprehensive understanding of how your personal data is collected, used, shared, and protected, advertised a please refer to QRewards' Privacy Policy and Terms & Conditions available on our official website at www.qrewards.ae. These documents outline in detail the rights, obligations, and policies governing your interaction with our services. By using QRewards services, you acknowledge and agree to be bound by these documents, which form an integral part of this consent. In case of any conflicts between this consent form and the Privacy Policy or Terms & Conditions, the provisions of the Privacy Policy and Terms & Conditions shall prevail.

User Acknowledgment and Consent:

I have read, understood, and agree to the terms of this Consent Form.

By clicking 'GET STARTED,' you confirm that you have reviewed, fully understand, and agree to the terms and conditions of our User Data Collection & Use policy, which can be accessed on our Website .